Shipping Policy
Shipping Policy
Thank you for shopping with The French Farmhouse Collection.
Processing Time
Orders are typically processed within 3-5 business days.
Because many of our products are handcrafted in small batches, processing times may vary during busy seasons, holidays, promotions, or product launches.
Shipping Rates
Shipping costs are calculated at checkout based on package weight, dimensions, and destination.
Shipping Confirmation
Once your order has shipped, you will receive a shipping confirmation email containing tracking information.
Delivery Times
Delivery times vary depending on the shipping carrier and destination. Estimated delivery dates are not guaranteed.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly entered addresses.
Lost or Delayed Packages
Once an order has been transferred to the shipping carrier, delivery is outside our control. If your package appears lost or significantly delayed, please contact us and we will help you work with the carrier when possible.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery and provide photos of the damaged items and packaging.
Contact
For shipping questions, please contact: