Cuticle Balm
Soften. Nourish. Restore.
A simple, deeply nourishing balm designed to care for dry cuticles and hands—bringing softness back to even the most overworked skin.
Crafted with our signature tallow-based formula, this balm is blended with beeswax, shea butter, and rich, conditioning oils to deeply hydrate and protect. It melts gently into the skin, helping to soften rough cuticles, support nail health, and restore a smooth, healthy appearance.
Offered in an unscented / naturally subtle aroma, making it perfect for sensitive skin or those who prefer a clean, minimal approach to care.
Perfect for daily use at home or on the go—keeping hands soft, conditioned, and well cared for.
Why you’ll love it:
– Deeply hydrates dry cuticles and skin
– Naturally subtle, no added fragrance
– Supports healthy nails and nail beds
– Smooth, non-greasy finish
– Made with simple, nourishing ingredients
Returns & Refunds
Our Commitment
We want you to be happy with your purchase from The French Farmhouse Collection.
Skincare & Personal Care Products
Due to health and hygiene considerations, we do not accept returns or exchanges on opened, used, or tested skincare and personal care products, including:
Lip Balms
Overnight Lip Masks
Cuticle Balms
Body Scrubs
Damaged or Incorrect Orders
If your order arrives damaged or if you receive the wrong item, please contact us within 7 days of delivery.
Please include:
Order number
Description of the issue
Photos of the product
Photos of the packaging
We may offer a replacement, store credit, or refund depending on the circumstances.
Non-Returnable Items
The following items are generally non-returnable:
Opened skincare products
Used products
Clearance items
Seasonal products
Gift cards
Refund Processing
Approved refunds will be issued to the original payment method. Please allow 5-10 business days for your financial institution to process the refund.
Contact Us
Questions regarding returns or refunds may be directed to:
Shipping Policy
Thank you for shopping with The French Farmhouse Collection.
Processing Time
Orders are typically processed within 3-5 business days.
Because many of our products are handcrafted in small batches, processing times may vary during busy seasons, holidays, promotions, or product launches.
Shipping Rates
Shipping costs are calculated at checkout based on package weight, dimensions, and destination.
Shipping Confirmation
Once your order has shipped, you will receive a shipping confirmation email containing tracking information.
Delivery Times
Delivery times vary depending on the shipping carrier and destination. Estimated delivery dates are not guaranteed.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly entered addresses.
Lost or Delayed Packages
Once an order has been transferred to the shipping carrier, delivery is outside our control. If your package appears lost or significantly delayed, please contact us and we will help you work with the carrier when possible.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery and provide photos of the damaged items and packaging.
Contact
For shipping questions, please contact:
